Access Delegate Mailbox in Mimecast
Modified on: Fri, 29 May 2020 6:51 PMLog in to the Mimecast Personal Portal by following this guide: Logging in to the Mimecast Personal Portal
If you have been assigned delegate mailbox access, you are able to use Mimecast Personal Portal as that user.
- Click on your Profile avatar in the top right-hand corner. A list of the delegated accounts you can access is displayed.
- Click on the Open button next to the delegate mailbox you want to access. A new browser tab is displayed for the delegate's account.
Once access to a delegate's mailbox is displayed, all the functionality available to your account is available for the delegate's account. This includes the ability to access their:
Inbox and Sent Items folder
Archive folders
Smart Tags
Calendars
Personal/Moderated On Hold queues
Bounced/rejected message lists
Managed sender lists
Note: When composing a message, it is sent from the delegated user.
To switch back to your profile:
Click on the original browser tab.