In the Chrome browser, click the Google Cast button, you will see the available Chromecast devices in your network as shown below. Click the arrow icon in the right. The options will be shown as: Cast current tab. This is the default. The Chromecast tab will be cast to Chromecast. Cast entire screen (experimental). This will share the desktop screen, not just a Chromecast tab, to Chromecast. Audio mode. This will only send audio output to Chromecast. The screen or Chrome tab will not be shared. You can click “Cast entire screen (experimental)” to start the desktop screen sharing.  Of course, before sharing the desktop screen with the Chromecast device, there is a warning message letting you know that Google cast wants to share the screen and audio output (with Chromecast). You must click “Yes” to approve the screen sharing. Once the desktop screen is shared to Chromecast, Google cast will indicate the screen is being captured and played on the Chromecast device. At the same time, a notification of “Google cast is sharing your screen” will be shown on your desktop. Now, the desktop screen and audio is shared to the Chromecast. You should be able to enjoy the video or music on your TV. To stop desktop screen sharing with Chromecast, you can simply click “Stop sharing” in the notification, or click “Stop casting” in Google cast extension window.

This remote is used for the screen. The up and down buttons are used to control the screen and the middle button can stop the screen at a certain point. This remote is used for the projector – switching it on/off, changing display, zoom etc. This remote is for the Apple TV to navigate through menus and play media.   Apple TV allows any Apple device currently connected to the Excelcare/Guildmore network to be viewed on the screen via AirPlay. This remote is to switch between the laptop and Apple TV. Pressing 1 will switch the display to the laptop which is the primary device. Pressing 2 will switch to the Apple TV. Auto-switching means that when you plug the HDMI cable into the laptop it will take precedence over the Apple TV.

Using the Boardroom Projector Switch the projector on using the remote control Turn on the laptop and login as yourself Whilst the projector is starting up, double click on the Connect to Projector icon on the desktop Select the 3rd option down and tick the checkbox to remember the settings Select List from the top-left and then Input Address. Add 192.168.100.155 This should find the projector, select the check box and then select Connect in the bottom-right. The display will then be projected onto the screen If this doesn’t work, press Network on the remote control Pressing HDMI on the remote control will change the source to show the Apple TV. The Apple TV is plugged into HDMI 2 (HDMI 1 is used when plugging the HDMI cable into the floor box and laptop) From here you can stream videos/pictures via AirPlay On your Apple device, go to the video/picture and select the below icon  Select the AirPlay icon shown below:  From here select Boardroom which will stream to the Apple TV in the boardroom  Both a VGA cable and HDMI cable can be used by plugging in the cables to the floor box and laptop. The VGA cable will only provide video and not audio. HDMI will provide both video and audio. Remotes Explained Projector Remote Screen Remote Apple TV Remote

If your phone rings and the caller is "HQ Front Door" or "Ertosun House Front Door": Answer the phone Confirm the caller's identity Press 5 at any time during the call to open the door. This will disengage the magnetic lock for about 5-10 seconds, allowing the caller to enter (they will still need to pull the door open).

The distribution group can be found in the Outlook GAL (Global Address List) or the Groups List. OR If a non-approved user tries to send an e-mail to the distribution group, a message will be displayed that permission is required to proceed: How to add/remove distribution list members Open the distribution list from your Outlook address book – locate and double-click the distribution list POTS users To add/remove users select Modify Members... If you wish to ADD a user, click ADD and select the user from the GAL, click ADD. Once all users are added, click OK If you wish to remove a user, select the user and click Remove

PowwownowPlus To hold a conference call, follow these simple instructions: Organising a conference call Tell your conference call Participants what they need to know. To participate in a conference call they need to know: Day and time they should join the call The Powwownow number you want them to dial in on Your Participant PIN Holding a conference call At the agreed time dial 0203 398 3444. You will be asked for your PIN and then your name. If you are a chairperson, enter your Chairperson PIN; if you are a Participant, enter your Participant PIN. You can find these on your Powwownow accounts. When prompted, speak your full name. You will then either join the conference or be put on hold if the conference has not yet started. Ending the conference call When you have finished your conference call, simply hang up. When the last person hangs up, the conference call ends. During a conference, the following control keys are available: # = SKIP INTRO During the welcome message, pressing # will skip the PIN playback. Pressing # again will skip the name recording and place you on the call. Please note that if you skip name recording when a roll call is played, the name will be played as “Participant N” N being your Participant number, e.g. “Participant 5”. #6= MUTE Mute and un-mute your handset. This is very useful if you are in a noisy location. Muting means that you can hear the rest of the conference but the other participants cannot hear anything from your handset. #1= HEAD COUNT Review the number of people on the conference call. #2= ROLL CALL Replay all names recorded when people arrived on the conference call. All Participants will hear the number of people and the roll call. #3= LOCK Lock and unlock a conference call. Locking a conference call stops anyone else from joining it, giving Participants peace of mind if sensitive information is being discussed and preventing unnecessary interruptions. #8= RECORD Record the conference. To start the recording, press #8. (You will be asked to confirm this by pressing 1). To stop and save the recording, press #8 again and confirm or just hang up the phone. Your saved recordings will appear in myPowwownow a few minutes after your call ends, identified by the conference date and time. Here you can play the recordings, download them to your desktop or publish and share them with whoever you wish. We'll hold recordings for 60 days, or up to 6 months if published. ##= MUTE ALL Enables the Chairperson to mute/unmute all their Participants.  #7= PRIVATE_ROLL_CALL Allows the Chairperson to hear who is on the call without Participants hearing. #9= PRIVATE_HEAD_COUNT   Allows the Chairperson to hear how many people are on the call without the Participants hearing. myPowwownow is your personal account area where you can manage your account and conferences. Just visit www.powwownow.co.uk/Login and log in with your registered email address and password. If you have forgotten your password you can reset it here. Home Access some of our most useful tools from the dashboard icons. Otherwise, in the navigation bar you will find the following pages: Account Details View and update your contact details and reset your password. You will need to contact your Account Administrator in order to change your email address. If you reset your password, this will be the password you need to log in to myPowwownow and to access Powwownow Web for screen-sharing. Products View the products you have enabled on your PINs or find out more about other available products. My PINs View your PINs, edit call settings, request welcome packs or view usage (refer to ‘Call History’). Call Settings Edit the call settings for your PIN’s and choose from the following preferences: Voice prompt language: change the language for the prompts and instructions heard by callers on your conference call. On-hold music: listen to and change your hold music to suit your mood! Entry and exit announcements: Select if you want announcements to occur on entry or exit to the call – or both. Announcement type: Do you want to hear the person’s name or just a beep? Play participant count on entry: Will play a Participant count of the people who are already on the conference when entering the conference. Chairperson present: Choose if you need to be present to hold conferences with this PIN set: Optional:  The conference can start without a Chairperson and can continue after the Chairperson hangs up. Throughout: The conference will not start until the Chairperson joins and will be terminated when the Chairperson hangs up. Start: The conference will not start until the Chairperson joins. If a Participant arrives on the conference before the Chairperson and ‘Throughout’ or ‘Start’ has been selected, they will be put on hold and then introduced to the conference one at a time as soon as the Chairperson has joined. Chairperson control only: By selecting “YES”, only the Chairperson has access to the in-conference controls (excluding ‘Private Mute’ which is available to all Participants). Description: Add a description here if you want to add a reference to this PIN set (eg, Monday meeting, Birmingham, Finance, etc…). Cost code: This is the description the Administrator of your account has given to this PIN set, which is displayed on the invoices for Landline and Freephone numbers. Dial-in Numbers View a list of all the dial-in numbers available to you and your call participants. To print your full list of numbers, click the ‘PRINT FULL LIST’ button at the bottom of your dial-in numbers table. Low-call rate Shared Cost numbers are automatically enabled on your account; to use Pay As You Go Freephone and Landline numbers they must be enabled on your account by your Account Administrator.  There must enough available credit on your account for you and your Participants to join a conference call using a Freephone or Landline numbers. Conference Tools Schedule a call Email details: In a hurry? Click on 'email details' and an email will appear pre-populated with the details you need to share with your Participants. Plugin for Outlook: If you use Microsoft Outlook, download the plugin to schedule conferences using your Outlook calendar and contacts (only PC). Scheduler tool: Use this tool if you use an alternative email client. Web Conferencing: Download Powwownow Web, the screen-sharing tool which allows you to share the content of your desktop with your conference call Participants online. Recordings: Listen, download and share your saved conference call recordings. To download an MP3 file to save to your computer click the  button. To publish and/or share your recordings click the  button and give your recording a name. Tick the "Publish online" checkbox and enter a "Publish until" date. You can also choose to password-protect the recording. Once you “Save”, the system will automatically issue you with a unique link that you can send on to your Participants to allow them to access your recording. You can choose to unpublish the recording by clicking the  button again and unticking the "Publish online" box before clicking "Save" once again. Call History: You can generate usage reports as far back as 1 month, where the Report Level can be Summary by Service (top line: Date, No. of callers and minutes), Summary by Dial in (adds the called number and country), or Detail, which includes PINs used and duration of each call. You can also filter the reports by Called No, Dial-in Country, Caller’s Number and PIN/PIN description or Cost code. Balance This is the available credit you have on your account; shown in the top right-hand corner of each page in your myPowwownow account. To start a conference call there must be more than £5.00 of available credit on your account. If your balance is showing less than £5.00 you need to contact your Account Administrator to top-up your account. If you need to make a conference call instantly use the Low-call rate  Shared Cost numbers displayed in your dial-in numbers list. How it Works Here you can find information about how to conference call, along with some handy tips for first-time conference callers.

Infor Q&A (Vision) Double-click on the Infor Excel Addin shortcut on the Desktop Tick the Microsoft Excel box and click Apply: Open Excel 2016 and verify that the Infor Q&A tab is present: Launch SAP Business One Client from the shortcut on the desktop or from the Start Menu: Click Change Company: Next to Current Server, select MSSQL_2016, select ExcelHol in the list of databases, and then enter your User ID and Password, then click OK: If you are prompted for the location of some addons, they can be located by browsing to the following locations for each addon (note you may be prompted to add them in a different order than below – pay attention to the numbers!): Excelcare2 - F:\SAPADDONS\v93\Excelcare2 ExcelcareLoadMenus - F:\SAPADDONS\v93\ExcelcareLoadMenus Excelcare1_x (where x is the version number) - F:\SAPADDONS\v93\Excelcare1

This guide will walk you through connecting, setting up and using multiple computer monitors. 1. First, depending on your computer setup, you will need to connect the monitor     a) If you use a desktop computer or laptop with a docking station, your screens should already be connected & laid out appropriately. Please speak to IT if you need assistance with these.     b) If you use a laptop computer without a docking station, you can connect an external display directly with the appropriate cable. The two most common interfaces on laptops are: VGA:     HDMI: Note: Depending on your laptop and external displays, you may find different connections are available, but these are the most common. 2. You can change where the mouse cursor moves from one screen to others by going into Settings > System > Display:     a) Click on Identify to find out which display is which     b) Click and drag each display until the layout matches that of the displays on your desk     c) Further down the page, you will see Multiple display options, which let you duplicate displays, or extend your desktop across multiple displays (so each display can show its own windows). Ticking Make this my main display will show the Notification area and Search bar on the taskbar on that display. Click Apply to apply the changes. You should now find that the mouse cursor moves seamlessly from one display to another without wrapping around 3. You can adjust the setting under Scale and layout to increase the size of text, apps and other items, without changing your display resolution. The end result is legible text while keeping the display crisp & clear.

What is monday.com? monday.com is a Work Operating System (Work OS) that powers teams to run projects and workflows with confidence. It’s a simple, but intuitive, Work OS for teams to shape workflows, adjust to shifting needs, create transparency, connect collaboratively, and stop doing manual grunt work. monday.com makes teamwork click. monday.com  is super customisable and can be used for every use case. Beautiful 🙌  read more and watch the video     Getting Started with Monday.com Learn all you need to know about getting started with monday.com! https://monday.com/lp/cs/videocenter/gettingstarted     Monday.com video centre!  https://monday.com/lp/videocenter   Whether you’re just getting started with the platform, or you’ve been using monday.com for some time, there’s always something new to discover and ways to improve!    Monday.com Webinar Hub!  https://monday.com/cs/webinars/

Open FileZilla Once open go to File > Import. Select the for your department and click on open > OK > OK. FileZilla is now setup for you to use. To Connect, click on the small drop down arrow and select the server you want to connect to.